Services
All Acute and Urgent Care services are running as normal over the Christmas and New Year period. Some of our other services have different operating hours. Please see the table below for details:
Addictions Services | 9am – 5pm, except public holidays. |
Assertive Outreach (AOT) | 9am - 8pm Monday to Friday with the exception of weekends which will be 9am - 5pm. Solihull AOT will work 9am to 5pm throughout the Christmas and New Year period. |
Birmingham Healthy Minds | Normal operating hours, closed on public holidays. |
Community Mental Health Teams | 9am - 5pm, closed on weekends and public holidays. |
Health Exchange | 9am - 5pm, closed on weekends and public holidays. |
The Juniper Centre, Reservoir Court and Ashcroft | Open normal hours (please note reception is closed on public holidays.) |
Single Point of Access (SPOA) | 8am - 7.30pm, closed on public holidays. |
Specialist Psychotherapies Services | Both sites will be closed 24-28 December 2020. Tuesday 29 December 2020, Coach House only will be open from 9am - 5pm. |
Customer Relations (PALS) opening times over Christmas and New Year
Customer Relations will close on Thursday 24 December at 4pm. The service will operate between 8am and 4pm on Tuesday 29 December through to Thursday 31 December and re open at 8am on Monday 4 January 2021 resuming for operational hours of 8am to 6pm.
Office opening times over Christmas and New Year
Our Trust Headquarters will be closed from 4pm on Thursday 24 December and will reopen 8am on Monday 4 January 2021.
Contacting us at other times
If you, or someone you know, uses our services and needs to contact us outside of opening hours, please contact our 24-hour switchboard on 0121 301 0000 for assistance.
Advice and support
For further advice and support over the festive period, please see the links below:
For more information on how to Stay Well This Winter, click here.
If you are celebrating Christmas, then we wish you a happy, healthy, and enjoyable Christmas and New Year.