Services
All acute and urgent are services are running as normal over the Easter period.
Some of our other services will operate different hours to normal. Please see the table below for details:
| Addictions Services | 9am – 5pm, except public holidays. |
| Assertive Outreach (AOT) | 9am - 8pm Monday to Friday with the exception of weekends which will be 9am - 5pm. Solihull AOT will work 9am to 5pm throughout the Easter period. |
| Birmingham Healthy Minds | Normal operating hours, closed on public holidays. |
| Community Mental Health Teams | 9am - 5pm, closed on weekends and public holidays. |
| Health Exchange | 9am – 5pm, closed on weekends and public holidays. |
| Home Treatment Team | Open normal hours over the Easter period. |
| The Juniper Centre, Reservoir Court and Ashcroft | Open normal hours (please note reception is closed on public holidays.) |
| Single Point Of Access (SPOA) | 8am - 7.30pm on Thursday 9th April, closed at the weekend and on public holidays. |
| Specialist Psychotherapies Services | Callum Lodge and The Old Coach House, Uffculme will be open until 5pm Thursday 9 April and will re-open Tuesday 14 April at 8.30am. |
Visiting our inpatient services
Unfortunately, due to the Coronavirus outbreak our inpatient wards are closed to visitors, however, we do have arrangements for you to carry out ‘virtual visiting’ by telephone or using apps such as Zoom and Skype. Please contact the ward to discuss this.
Office opening times over Easter
Our Trust Headquarters will be closed from 5.30pm on Thursday 9 April until Tuesday 14 April. On Tuesday the offices will be open from 7.30am.
Contacting us at other times
If you, or someone you know, use our services and need to contact us outside of opening hours, please contact our 24 hour switchboard on 0121 301 0000 for assistance.
Who to call in a crisis?
- If you are already under our the care of our services, please refer to your crisis plan for support or contact our 24 hour switchboard number as above.
- Samaritans on Freephone 116 123 - open 24 hours
- SANELINE on 0300 304 7000 - open 6pm - 11pm every day
Who to call in an emergency?
Always call 999 if someone is seriously ill or injured, and their life is at risk.
For further advice and support over the festive period please see the links below:
Mental health support offer for Birmingham and Solihull during COVID19
GP and pharmacy access during Easter 2020
If you are celebrating Easter, then we wish you a happy, healthy and enjoyable time.
