Since January 2013, our Trust has been asking our service users and carers about their experiences and actively using their responses in our services.
We operate real time feedback across our Trust so that your views can be swiftly collected and collated, to make real improvements in the services you receive.
Last week we recorded over 4000 surveys, which have given us a wealth of useful information to guide service improvements and show our clients that we really are taking their opinions seriously.