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Birmingham and Solihull Mental health NHS Foundation Trust
Better Together
Help with depression and anxiety - Birmingham Healthy Minds

What to expect when you refer 

What happens when I refer myself or have been referred?

Once we have your contact details, we will offer an assessment; this is to find out more about what help you need. We have four options for how you can complete this assessment:

  • Telephone assessments: One of our BHM practitioners can call you at an agreed date and time. 
  • Self-assessment forms:  We can send you a form for you to complete and send back in an addressed envelope.
  • Access clinics*: You can have a face-to-face assessment one of our access clinics located around South, North and Central Birmingham. 
  • Walk-In*: You can pop in to one of our walk-in locations across Birmingham and speak to one of our practitioners about your current problems and find out more about therapy options available. Our walk-in appointments are at the following locations:


  • Warren Farm Road Health Centre, Warren Farm Road, Kingstanding, Birmingham, B44 0PU
  • Opening Hours: Mondays, 12 midday to 2pm

  • South Birmingham GP Walk In Centre, 15 Katie Road, Selly Oak, Birmingham, B29 6JG
  • Opening Hours:Monday, 10am to 11am 

  • West Heath Medical Centre, 194 -196 West Heath Road, Northfield, Birmingham, B31 3HB
  • Opening Hours: Thursdays, 1pm to 3pm

  • Walmley Health Centre, 8 Walmley Road, Sutton Coldfield, Birmingham, B76 1QN
  • Opening Hours:Fridays, 9am to 11am


Our Amman Walk-In service is available at these locations where a practitioner will be able to speak to you in Punjabi, Mirpuri, Urdu or Bengali as well as English:

  • Amman Walk-In Service, Sparkhill Primary Care Centre, 856 Stratford Road, Sparkhill, Birmingham, B11 4BW
  • Opening Hours: Tuesdays, 9am to 11am


  • Amman Walk-In Service, Ground Floor, Soho Road Health Centre, 247-251 Soho Road, Birmingham, B21 9RY
  • Opening Hours: Wednesdays, 9am to 11am


Either before or during your assessment you will be asked to complete questionnaires to help indicate the severity of your difficulties.

Once you have been assessed, you and your practitioner will collaboratively decide on your treatment plan and ensure you have the right help for your current difficulties. You may have ongoing appointments with a BHM practitioner or if agreed that BHM is not the most appropriate service for you, we will help signpost you to a more appropriate service. 

*Unfortunately due to the coronavirus outbreak walk-in services and access clinics have been suspended. This page will be updated when normal services resume.