Crisis/What to do in an emergency

If a child's mental state gets worse quickly, and you are worried about their safety, it’s important to get help quickly. If a child or young person:

• is an imminent risk to themselves or others due to a deterioration in their mental health
• has active thoughts and plans of suicide with intent
• is severely depressed and in need of crisis assessment and intensive home treatment to prevent admission to hospital

...contact the Solar crisis service who are contactable via 0121 301 2750 (Monday-Friday, 9am-5pm) where you will have  access to a trained clinician  who will assess whether you need to be seen by our Crisis Team. We will advise you what to do next.

Out of hours the crisis team are available for mental health crisis (weekdays 5pm-8pm, weekends 8am-8pm) via Northcroft switchboard 01213015500  - please ask for the Solar Crisis Team. The operator will take the best contact number and then pass it to the staff member on call and they will call you back as soon as possible.

If you, or someone you know, are in immediate danger of serious harm (for example, if someone has taken an overdose), please call 999 or go directly to your nearest Accident and Emergency (A&E) department.