NHS Veterans’ Mental Health Complex Treatment Service

Our Complex Treatment Service is for former forces personnel in the West Midlands including Birmingham and Solihull, the Black Country, Coventry, Warwickshire, Staffordshire, Herefordshire and Worcestershire.

The Veterans' Mental Health Midlands High Intensity Service (HIS) delivers an intensive package of support to veterans in crisis and their families. 

The HIS team provide a range of interventions to assist with complex mental health difficulties and will travel to support veterans and their families in their communities. It is there to increase engagement and access to crisis interventions at a time when it is most needed. This service is in addition to, not instead of existing mainstream crisis team support 

BSMHFT is working in partnership with Coventry and Warwickshire Partnership NHS Trust and Lincolnshire Partnership NHS Foundation Trust, as well as specialist charities Mental Health Matters and Tom Harrison House, to offer a bespoke package of care.

BSMHFT will be supporting veterans in Staffordshire, Shropshire, Telford, Wrekin and the West Midlands.

Both of these services work in conjunction with the NHS Veterans' Mental Health Transition, Intervention and Liaison Service.

If you would like more information on the High Intensity Service you can download this leaflet. 

Veterans' Mental Health Midlands High Intensity Service (HIS) video

The Complex Treatment Service and the High Intensity Service provides therapies for veterans experiencing psychological trauma (such as post-traumatic stress disorder), alongside a range of other treatments and advice including help with substance misuse and physical health care.

We appreciate that the culture of the armed forces is unique and the service is provided by a team who understand this. The service has been shaped by feedback from veterans and their families.

All referrals into our service come via the Veteran’s Mental Health Transition, Intervention and Liaison Service (TILS).

TILS seek to increase the access to mental health services for veterans and members of the Armed Forces who are approaching discharge.

TILS consists of three elements:

• Transition: the service works with the MoD to offer mental health support for Armed Forces veterans approaching discharge.

• Intervention: personnel approaching discharge will have an assessment within two weeks of a referral, providing access to treatment and support from a care coordinator.

• Liaison: patients that may benefit from NHS care will be referred to the services where they will receive appropriate support or treatment.

 

To access the service as a veteran, patients must be a resident in England, have served in the Armed Forces for a full day, be registered with a GP in England and be able to provide proof of their military service.

Anyone meeting the criteria can self-refer or request a referral from a health care professional or service charity.

 

Do you need support from the TIL mental health service?

If you would like more information on the TILS service for the West Midlands and East of England, please click here.

If you would like to self-refer to the service, please call: 0300 323 0137.

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