Congratulations to Riverside and Small Heath Psychological Services Community Mental Health team (CMHT) our Team of the Month for November. They have been instrumental in addressing the waiting times in CMHT.

This team has been instrumental in addressing the waiting times in Community Mental Health teams in East. They created and implemented a Stepped Care Model of Psychological Therapy delivery in Secondary Care led by Nazreen Akhtar, Principal Counselling Psychologist. This was inclusive of all professionals and involved liaising with link workers from other services supporting CMHT e.g. Specialist Psychotherapy Services, Art psychotherapy. Also ensuring smooth delivery of care between Neighbourhood Mental Health Care teams and Talking Therapies to ensure that people have the right care at the right time.

They have also supported and incorporated new roles in secondary care e.g. Mental Health Wellbeing practitioners and Cognitive Behavioural Therapists Recruit To Train. As a result, this team has ensured that waiting lists for psychological therapy has been reduced. A waiting time of 3 years in April 2023 has been reduced to five service users waiting for one month in October 2024. This is a huge achievement, and we want to celebrate their inclusivity, compassion and commitment to ensure service users are experiencing right help at the right time. Well done.

Team of the Month