A new online portal has been launched by BSMHFT, giving past and present service users 24-hour access to their personal mental health and community healthcare information.

a hand holding phone, the text reads: appointment information at your fingertips with the patient portal

Set to benefit over 80,000 of its past and present service users, the Trust is the first mental health care provider in the Midlands to have produced such a platform.

In addition to mental health care information, users will be able to view their community healthcare information in the portal from Birmingham Community Healthcare NHS Foundation Trust (BCHC) who provide core community health services to 1.1 million people across the Midlands.

The Portal’s aim is to improve the way our patients and service users can view their care plans and appointments, at a time that is convenient to them.

Co-produced with our Experts by Experience, the Patient Portal has been designed with service users, for service users.

“The Portal will empower a lot of people to be more involved in their care. It’s a big move forward.” – Patient Portal user.

a male staff member smiling. the text reads: view and download your care plans using the patient portal

The Patient Portal is compatible with all smartphones, tablets, laptops and PCs and is currently available to past and present BSMHFT service users who are aged 16 and over, registered with a GP and have an NHS number.

Using the integrated NHS login makes registration quick, easy and most importantly keeps user’s healthcare records secure.

It is important to note that the Patient Portal should be used in addition to the NHS app, which can support with GP appointments, prescriptions, vaccinations, organ donation decisions and much more.

Visit the Patient Portal webpage for further instructions on how to get your account set up.