The Patient Portal is a brand new online system that gives our service users/patients 24-hour access to their personal mental health and community healthcare information.

We are pleased to report that we currently (14 January 2025) have 561 people signed up to the Patient Portal.

In addition to mental health care information, users will be able to view their community healthcare information in the Portal from Birmingham Community Healthcare NHS Foundation Trust (BCHC) who provide core community health services to 1.1 million people across the Midlands.

The Portal allows service users/patients to view their care plans and appointments at a time convenient to them, it also empowers them to have greater autonomy over their care. 

The Patient Portal is compatible with all smartphones, tablets, laptops and PCs and is currently available to past and present BSMHFT service users who are aged 16 and over, registered with a GP and have an NHS number.

Using the integrated NHS login makes registration quick, easy and most importantly keeps the healthcare records secure.

A full guide on how to get yourself set up is available on our website.

It is important to note that for BSMHFT service users, the Patient Portal should be used in addition to the NHS app, which can support with GP appointments, prescriptions, vaccinations, organ donation decisions and much more.