As the challenges of the COVID-19 pandemic continue to impact Health and Social care services, it is clear that the impact of staff is significant and varied. The Staff Mental Health Hub is open for referrals for all Health and Social Care Staff seeking help for the emotional and psychological impact of working during the COVID-19 pandemic.
The BSol Staff Mental Health Hub will accept self- referrals directly from staff and are also happy to accept referrals from managers and organisations for their staff. Upon referral, the staff member will be offered the following:
- Rapid and easy access to specialist psychological assessment
- Advice, consultation and onward referral/signposting where appropriate
- Access to some evidence-based brief psychological interventions within the Hub
Staff can refer themselves by telephoning 0121 301 1470 and leaving a voicemail with their details or can self-refer via secure email:bsm-tr.referrals@nhs.net
Please clearly label your email for the Staff Mental Health Hub, and include name, contact details, home address, date of birth, and GP, and where possible some brief details as to the reason for the referral. If referring on behalf of a colleague, please ensure you have consent to share their details with us.
The BSol Staff Mental Health Hub has been designed specifically to work alongside other pre-existing support services that have been established over the past year including:
- Psychological First Aiders
- Chaplaincy & Spiritual Care
- Occupational Health, Staff Counselling, Staff Safety and Wellbeing support
Please note: The BSol Staff Mental Health Hub will not be able to directly offer an alternative to secondary care mental health services or urgent / crisis intervention. If you are concerned about immediate risk, please contact your GP, visit A & E or consider seeking other emergency health care.
Information for referring line managers:
The BSol Staff Mental Health Hub has been designed specifically to work alongside other pre-existing support services that have been established over the past year, and before making a referral it may be helpful to consider the following:
- Has the staff member been encouraged to access support available from within their organisation, such as Psychological First Aiders, Chaplaincy, Occupational Health or staff counselling where these exist, or Staff Safety and Wellbeing support
- Is the staff member currently under the care of a secondary / specialist mental health service, or currently receiving treatment for a long term / enduring mental ill health condition – in this case, whilst the Staff Mental Health Hub may still be able to assist, a conversation may be useful prior to referral
- Has the staff member given consent for this referral?
